Privacy Policy

Last Updated: June 1, 2025

At SocialScoreKeeper, protecting your family's privacy isn't just a feature—it's our foundation. This Privacy Policy explains how we collect, use, and protect your information.

Our Privacy Promise

We will NEVER sell your data
We will NEVER show you ads
We will NEVER make profiles public
We will ALWAYS give you control

Who We Are

SocialScoreKeeper is a private, family-focused app for youth sports. We're not a social network. We're not a team management platform. We're a safe space for families to celebrate their young athletes, away from the public eye.

SocialScoreKeeper, LLC

7325 Simms Creek Ct, Tyler, Texas 75703

📧 privacy@socialscorekeeper.com

Information We Collect

Account Information

When you create an account:

  • Your name and email address
  • Password (encrypted)
  • Phone number (optional, for account recovery)
  • Subscription status

Athlete Profiles

For each athlete (created only by parents/guardians):

  • First name only (no last names for children)
  • Age and/or birthdate
  • Sports they play
  • Jersey numbers
  • Photos/videos you upload

Usage Information

  • Game scores and basic statistics
  • Photos and videos from games
  • Chat messages within fan clubs
  • Device information for app functionality
  • App performance data (crashes, errors)

What We DON'T Collect

  • Location data (unless you explicitly share it in a post)
  • Contact lists from your device
  • Behavioral tracking for advertising
  • Data from other apps or websites
  • Biometric data

How We Use Your Information

  • To provide the SocialScoreKeeper service
  • To process your subscription payments
  • To send important service notifications
  • To respond to your support requests
  • To improve app performance and fix bugs
  • To ensure the safety and security of all users

We NEVER use your information for advertising, marketing to third parties, or data mining.

How We Share Your Information

Within the App

  • Athlete profiles are visible ONLY to invited fan club members
  • Game updates are shared ONLY within private fan clubs
  • Photos/videos are NEVER public
  • No content is searchable or discoverable by non-members

With Third Parties

We share data only with essential service providers:

  • Payment processors (Stripe) - for subscriptions
  • Cloud storage (AWS) - for secure data storage
  • Push notification services - for game alerts
  • Analytics (privacy-focused) - for app improvement

These providers are contractually obligated to protect your data and can only use it to provide services to us.

Legal Requirements

We may disclose information if required by law, but we will:

  • Only provide the minimum necessary information
  • Notify you unless legally prohibited
  • Challenge requests we believe are overly broad

Children's Privacy (COPPA Compliance)

We take children's privacy extremely seriously:

  • No child under 13 can create an account
  • Parents have full control over their child's information
  • We collect minimal information about children
  • Parents can review and delete their child's data anytime
  • We never directly communicate with children
  • No behavioral advertising or tracking

Parents: You can manage all aspects of your child's profile through your account settings.

Data Security

  • Encryption in transit and at rest
  • Regular security audits
  • Strict access controls for employees
  • Secure cloud infrastructure
  • Regular backups with encryption
  • Incident response procedures

While no system is 100% secure, we use industry-standard practices to protect your data.

Your Rights and Controls

  • Access your data anytime through the app
  • Delete specific content or your entire account
  • Control who can see your athlete's profiles
  • Manage notification preferences
  • Opt out of non-essential data collection

To exercise these rights, use the app settings or contact privacy@socialscorekeeper.com

Data Retention

Active accounts: We keep your data as long as your account is active

Deleted accounts: Most data is removed within 30 days

Some data may be retained longer for legal or safety reasons

Backup systems may retain data for up to 90 days

International Users

• Our servers are located in the United States

• By using SocialScoreKeeper, you consent to data transfer to the US

• We use appropriate safeguards for international data transfers

Changes to This Policy

We'll notify you of significant changes via:

  • In-app notifications
  • Email to your registered address
  • Prominent notice in the app

Continued use after changes means you accept the updated policy

Contact Us

Questions or concerns about privacy?

📧 privacy@socialscorekeeper.com

🏠 SocialScoreKeeper, LLC
7325 Simms Creek Ct
Tyler, Texas 75703

We aim to respond within 48 hours

The Bottom Line

Your family's privacy is our priority. We built SocialScoreKeeper because we believe young athletes deserve to have their journeys celebrated without sacrificing their privacy. Every decision we make starts with one question: "Does this protect our families?"

Thank you for trusting us with your family's memories.