Privacy Policy

Who We Are

SocialScoreKeeper is a private, family-focused app for youth sports. We're not a social network. We're not a team management platform. We're a safe space for families to celebrate their young athletes, away from the public eye.

SocialScoreKeeper LLC

7325 Simms Creek Ct, Tyler, Texas 75703

Information We Collect

Account Information

When you create an account:

• Your name and email address
• Password (encrypted)
• Subscription status

Athlete Profiles

For each athlete (created and managed only by parents/guardians):

• First name only (no last names for children)
• Sports they play
• Photos/videos you upload

Usage Information

• Game scores and basic statistics
• Photos and videos from games
• Chat messages within fan clubs
• Device information for app functionality
• App performance data (crashes, errors)

What We DON'T Collect

Location data (unless you explicitly share it in a post)
Contact lists from your device
Behavioral tracking for advertising
Data from other apps or websites
Biometric data

How We Use Your Information

To provide the SocialScoreKeeper service
To process your subscription payments
To send important service notifications
To respond to your support requests
To improve app performance and fix bugs
To ensure the safety and security of all users

We NEVER use your information for advertising, marketing to third parties, or data mining.

How We Share Your Information

Within the App

• Athlete profiles are visible ONLY to invited fan club members
• Game updates are shared ONLY within private fan clubs
• Photos/videos are NEVER public
• No content is searchable or discoverable by non-members

With Third Parties

We share data only with the named service providers that make the app work — never with advertisers or data brokers:

• Apple & Google (with RevenueCat) - subscription billing and entitlements
• Supabase / Amazon Web Services - secure data hosting in the United States
• Firebase Cloud Messaging - push notifications for game alerts
• Mixpanel (analytics) & Sentry (crash reporting) - to understand what works and fix bugs, never for advertising
• Google Gemini & Inworld - AI play-by-play narration, which receives text play descriptions only, never photos, videos, or account information

These providers are contractually obligated to protect your data and can only use it to provide services to us.

Legal Requirements

We may disclose information if required by law, but we will:

• Only provide the minimum necessary information
• Notify you unless legally prohibited
• Challenge requests we believe are overly broad

Children's Privacy

We take children's privacy extremely seriously:

Children do not create accounts — every account belongs to an adult
Parents have full control over their child's information
We collect minimal information about children
Parents can review and delete their child's data anytime
We never directly communicate with children
No behavioral advertising or tracking

Parents: You create and manage athlete profiles entirely through your account. Children do not have their own login or profile—SocialScoreKeeper is an app for adults to share their children's sports moments with family and friends.

Data Security

Encryption in transit and at rest
Regular security audits
Strict access controls for employees
Secure cloud infrastructure
Regular backups with encryption
Incident response procedures

While no system is 100% secure, we use industry-standard practices to protect your data.

Your Rights and Controls

Access, correct, delete, and receive a copy of your data — free of charge
Control who can see your athlete's profiles
Withdraw consent and object to processing — including analytics and marketing — at any time
UK & EU: GDPR rights apply, including the right to complain to your supervisory authority (in the UK, the ICO)
Canada & Québec: access, rectification, and withdrawal of consent under PIPEDA and Québec privacy law
Mexico: ARCO rights (Access, Rectification, Cancellation, Opposition) — we respond within 20 business days and implement within 15
US states: access, correction, deletion, portability, and non-discrimination — we never sell or share your data

To exercise any right, use the app settings or email our Privacy Officer at privacy@socialscorekeeper.com — the Privacy Officer handles every request, and exercising your rights never affects your service

Data Retention - Your Data is YOUR Data

• Active accounts: Your data stays as long as you're with us

• If your paid subscription expires, your account reverts to Free and content you created for yourself is hidden immediately. A 30-day clock starts on the expiry date — we'll send a reminder about a week before deletion, and reactivating any paid tier cancels the deletion entirely. After 30 days, self-created content is permanently deleted; content you contributed to other users' athletes stays with those athlete owners, and your account itself survives

• Want it gone now? Delete everything instantly from account settings

• Once deleted, it's gone forever. No recovery. The only legal exceptions: if you win a giveaway, we keep the winner record (name, prize, value, date) for 3 years for tax purposes, and we keep proof of your marketing-email choices as long as the law requires

We don't hold your memories hostage. Your data belongs to you, always.

International Users

• All user data is hosted on secure servers in the United States

• If you use SocialScoreKeeper from outside the U.S. — including the UK, EU, Canada, or Mexico — your information is transferred to and processed in the United States

• We protect those transfers with recognized legal safeguards: the UK-US Data Bridge / EU-US Data Privacy Framework where our providers are certified, and the UK IDTA or Standard Contractual Clauses with the UK Addendum otherwise — request a copy of the relevant safeguard anytime at privacy@socialscorekeeper.com